Key Points

• Who we are: Metro Printing Press & Pen Printing Press ("we", "us").
• What we collect: Contact details and message content submitted via forms; basic analytics and cookie data to improve the site.
• Why: To respond to enquiries, provide quotes, deliver services, and improve site performance and security.
• Legal basis: Your consent and our legitimate interest in operating and improving our services.
• Sharing: We do not sell personal data. We may share with trusted providers (e.g., email/SMS, hosting, security) under contracts with confidentiality obligations.
• Retention: We keep data only as long as necessary for the purpose it was collected and to comply with legal/administrative requirements.
• Your choices: You may request access, correction, or deletion of your data, and you can opt out of non-essential cookies.

Information We Collect

We collect information you provide directly (name, email, phone, message) via forms, and technical data automatically (IP address, device/browser type, pages viewed, timestamps). We use cookies and similar technologies for functionality, analytics, and security. You can control cookies through your browser settings.

How We Use Information

• Respond to enquiries, provide quotes, and deliver services.
• Operate, maintain, and improve the website, including security (spam prevention, fraud detection).
• Send service communications and important notices. We don’t send marketing without consent.
• Comply with applicable laws and enforce our terms and policies.

Sharing and Transfers

We may share information with service providers (hosting, email delivery, analytics, security) under appropriate data-processing terms. We do not sell personal information. Data may be processed outside your country; we take reasonable steps to ensure appropriate safeguards.

Data Security

We use technical and organisational measures to protect data (HTTPS, access controls, spam prevention like reCAPTCHA, CSRF tokens). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent. To exercise these rights, contact us at info@metropenprinting.com.

Retention

We retain enquiry records for as long as necessary to respond and to maintain business records, typically up to 24 months unless a longer period is required by law or to establish or defend legal claims.

Cookies

We use essential cookies for site operation and optional cookies for performance and security. You can disable non-essential cookies through your browser; some features may not function correctly.

Contact

If you have any questions, please contact Metro Printing Press & Pen Printing Press at info@metropenprinting.com.

Last updated: September 16, 2026